Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

Exceptions

  • § 312 g para. 2 sentence 1 no. BGB: For goods which are not prefabricated and for which an individual selection or determination by the consumer is necessary or custom-designed goods
  • § 312 g para. 2 sentence 1 no. 3 BGB: Health and hygiene articles
  • withdrawal of vouchers is excluded

To exercise the right of withdrawal, you must inform us (Unicorns & Jewelry, Inh. Jennifer Pirkner, Corneliastr. 14, 33335 Gütersloh, hello@unicornsandjewelry.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).

You may use the attached model withdrawal form but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Return shipments

If you’ve placed your order, you’ll be able to change or add items up to the time of editing. As soon as I edit your article, this is no longer possible.

Plugs & earrings
Both plugs and earrings are excluded from exchange for hygienic reasons. Unless the article does not correspond to the description or it was damaged during transport.

Other
Within 14 days after receipt of the goods you can exchange the respective article. For further information, please refer to the instructions on withdrawal.

Gutscheine
Vouchers can not be exchanged or converted into cash. If you bought an item with a voucher, the amount will be posted back to the voucher.

Reklamation
If your package has been damaged by mail, you can claim this item, of course. Please write me an e-mail: hello@unicornsandjewelry.de.